For anyone navigating through the minefield of aged care I highly recommend contacting Katie Spence at Sage Care Advice. I put it off for ages and wish I hadn’t. It was a huge weight lifted off my shoulders after discussing my mother’s financial situation in aged care with Katie and she explained it all in language I could understand and provided advice that assisted me in moving forward with confidence.

Thank goodness for Sage and their terrific friendly and informative team, in particular Katie Spence.
When one suddenly needs expert advice on helping their elderly loved ones future, housing, financial needs and dealing with all the hoops of aged care, SAGE should be your first stop and very likely your last. Thanks so much Katie and Bruce.

Not a fan of reviews but in this case I must. These people are simply fantastic. Plain and simple. They helped my sister and I through difficult processes (and a difficult father…) and carried out their tasks in a diligent and caring manner. I cannot recommend these people highly enough to assist you with your parents aged care needs.

Absolutely the best advice, we would have been lost without the help Bruce gave to us for both my Dad and Mother-in-law. I strongly recommend a consultation for anyone with a loved one going into care.

Sage Care Advice have been a lifesaver! From the moment you walk through the door the entire staff are true professionals.

I was most impressed by Bruce outlining the circumstances in which they can help at the outset of the free introductory meeting. He is very honest and upfront about the type of financial situation they can assist with.

Entering aged care and dealing with Centrelink is a minefield. I can’t imagine being an elderly partner or a non-English speaking background and having to deal with the complexity involved. Sage have picked up Centrelink’s mistakes one after another and have the knowledge required to get the fair outcome.

My representative has been outstanding. She is responsive to my queries and understanding of my personal circumstances at the same time.

If you want to avoid the financial and mental stress of entering a loved one into aged care I would genuinely urge you to at least have the free initial meeting with Sage. I couldn’t have gone through this without them.

Thank you for helping my parents and family through this transitional phase from independent living to aged care/retirement village accommodation. The patient and thorough explanations of the mystery maze which is Aged Care and Centrelink was fabulous and the financial modelling invaluable through this stressful time. Both parents are now settled into their respective new homes and as a family we know that the best financial outcomes were achieved and we can rest easy. Won’t hesitate to get in contact should their circumstances change again.

With elderly parents living on their own the thought of something going wrong was always in the back of my mind. When this did happen and both parents needed full time care, what to do and where to start was overwhelming. The staff at Sage Care Advice came into my life and gave me not only the physical and financial support with the never ending paper work and phone calls but also the emotional support to see a light at the end of the tunnel for my parents to gain the quality care they needed and deserved. I cannot thank Bruce and his team enough and have absolutely no hesitation in recommending Sage to any family needing this assistance and support.

Thanks to you and all the team there at Sage Care Advice. We are so thankful that we were referred to you guys and for the great help that you have been to us. We are very glad that we have now got to the stage of setting up payments for Dad and Mum. We really appreciate your wisdom, empathy, sincerity and professionalism in all that you have done with us.

It has been a relief and comfort to have the services of Sage during this very busy time for us, whilst packing up and relocating our parents to the facility.

Our family has been working with Bruce, Katie and the Team from Sage Care Advice for sometime now to ensure that our mother was comfortable and financially secure in Residential Aged Care. Unfortunately our beautiful mum Joy passed away on Easter Sunday in the middle of COVID 2020, and the Sage Care Advice team have gone above and beyond with their support and assistance during this difficult time. We are truly grateful for the friendly professional service that the team has always provided us over the years, and we cannot recommend highly enough.

I would like to thank you all for the great amount of professional help and understanding you showed to us with mum and her transition into aged care. It was a great comfort to know that you were always close and available when I was unable to work out the many problems I faced. I will highly recommend sage to anyone in the situation I was in as the first place to contact. Thank you again for your caring and personal touch to what was a difficult time for us.

You guys have been a God send for me thank you so much I definitely couldn’t of done it without you.

Having been suddenly confronted with the need to make arrangements for an elderly Aunt and Uncle a few years ago, I was overwhelmed by Government requirements and the financial arrangements necessary to have them admitted into Aged Care. The best advice I received was to contact Bruce, Haylee and Katie at Sage Care Advice (formerly PWA).From our first meeting, I knew I was in good hands. Their expert service and advice, delivered in a generous and caring manner, was invaluable and resulted in much reduced stress levels for me and the best possible outcome for my Aunt and Uncle. Contact them. It’s the best step you will ever take.

You guys have been a God send for me thank you so much I definitely couldn’t of done it without you.

The Sage team were all very receptive to our questions, were flexible and responsive and they all really care about getting the best outcome for their clients.

From the very first phone call to the team, I was impressed by the professionalism and knowledge of the aged care industry that was displayed. When I met Bruce or our initial face to face meeting, we as a family had already decided that we wanted Bruce and his team to handle all the affairs around getting our Mum into the Aged Care facility of our choice. An engagement of a few months that we felt represented good value for money. In that hour meeting, Bruce and his team did work for us, that my family and I would have struggled with for weeks. I left that meeting feeling that we were in the best of hands. Unfortunately, the following Monday, our Mum passed away. I can’t speak loudly or long enough on the impact that his made to my family at a time of grieving. Thank you Bruce and team, not only do you have unique specialised advice, but you showed and demonstrated to me that you have compassion as well.

Sage have restored our faith in humanity. Such genuine kindness is not always apparent in life and has allowed my mum to rest a bit easier at night so thank you for that.

You will never know how much I have appreciated all that you have helped us with. I don’t really think I could have done it without you, Bruce and Haylee. I have also recommended you to other friends of mine. You guys truly are amazing. Thank you.

Just wanted to say a very big thank you to you all for the most wonderful customer experience we had with your company. All three of you are a tremendous asset to Sage Care Advice and hopefully the owners appreciate the effort you all put in. Thanks for putting up with my blonde senior moments. Had a few of late. Really appreciate the genuine compassion and caring you all showed to us while sorting out mum’s affairs. Made things a lot easier. Thank you again. Love your work don’t give up your day job ever.

My aunty thinks you lot are the best thing since sliced bread.

In a very confusing, scary and emotional time for my family, when my Mum was diagnosed with Early Onset Alzheimer’s and needed to go into Permanent Aged Care, SAGE were the thoughtful, helpful guiding hand that we needed. Their staff were kind and efficient and always happy to answer any questions we had, assisting us with the, what seemed like, never ending paperwork, and helping us to understand all the new terminology and rules. I would highly recommend their team and their services to anyone in need when dealing with the Aged Care Industry.

With elderly parents living on their own the thought of something going wrong was always in the back of my mind. When this did happen and both parents needed full time care, what to do and where to start was overwhelming. The staff at Sage Care Advice came into my life and gave me not only the physical and financial support with the never ending paper work and phone calls but also the emotional support to see a light at the end of the tunnel for my parents to gain the quality care they needed and deserved. I cannot thank Bruce and his team enough and have absolutely no hesitation in recommending Sage to any family needing this assistance and support.

The Sage team were all very receptive to our questions, were flexible and responsive and they all really care about getting the best outcome for their clients.

Bruce and the team at Sage Care Advice are the best Aged Care advisers on the Sunshine Coast. If you want to worry less about your aged care options, and would like to save some time and money while you are at it, give them a call. I wouldn’t dream of referring my clients anywhere else.

I highly recommend Bruce and the team at Sage Care they gave my Mum great advice before going into aged care permanently. They were actually recommended by the aged care facility. I thought I had a good handle on the facts turned out I had no idea. So professional friendly and wise.

My mother and I were going through some difficulties with the financial side of having my Dad in aged care. We met with Katie and her colleagues and all I can say is that we wished we had done it sooner. They are terrific people to deal with and make clear what the process should look like. They have made what is already a difficult time much easier to handle.