About Us

Meet the Sunshine Coast's aged care funding experts.

MEET OUR AGED CARE SPECIALISTS

OUR TEAM

Sage Care Advice is located in Maroochydore and we take pride in being the Sunshine Coast’s aged care funding experts. We are a privately owned business with a small team and a big commitment to assisting our clients with aged care funding issues. Our team have the tools, knowledge and empathy to help you in a difficult time.

Sage Care Advice is proud to be a finalist in the ACS Aged Care Adviser of the Year for 2023, and awarded the ACS Aged Care Adviser of the Year for 2022 and 2024.

Bruce Baynes

Grad DipFinPlan
Director & Accredited Aged Care Adviser

Bruce brings over 20 years of financial services experience to Sage Care Advice, along with a deeply personal understanding of the aged care journey. Having supported his own family through the transition into care, he is passionate about guiding others with clarity and compassion. In 2022, he was honoured as the inaugural Aged Care Steps - Aged Care Adviser of the Year, recognising his commitment to delivering exceptional guidance and support to families navigating aged care. Clients often highlight his clear explanations and practical solutions, which help families feel confident during complex decisions. Bruce is also actively involved in the aged care sector, serving on the boards of Healthy Ageing Partnership (HAP) and Mingary Care, contributing his expertise to initiatives that improve care for older Australians.

Katie Spence

B Com, Grad DipFinPlan, JP Qual
Director & Accredited Aged Care Adviser

Katie’s involvement from the very beginning has helped shape Sage Care Advice and its client-first culture. Known for her ability to explain complex financial matters in simple, empowering ways, she consistently turns uncertainty into clarity for families facing difficult decisions. After being a finalist in 2023, Katie went on to win Aged Care Steps - Aged Care Adviser of the Year in 2024. She was also a finalist in the Sunshine Coast Business Woman of the Year and the Australian Wealth Management Awards in 2025, recognition that reflects the confidence families place in her and her dedication to guiding them through the aged care process with clarity, warmth, and professionalism.

Haylee Randall

B Com, Dip FP, JP Qual
Aged Care Adviser & Client Care Advocate

Haylee has been with Sage Care Advice from the very start, growing alongside the business and its clients. She brings strong technical knowledge, reliability, and heartfelt compassion to every interaction. Haylee is committed to helping families feel informed, supported, and confident throughout the aged care process.

Collette van Veen

Client Care Advocate

Collette is known for her welcoming nature and genuine care for clients. Families frequently highlight her patience and clear guidance, which makes navigating aged care processes feel less stressful. Since joining the team in 2023, she has quickly become valued for her attentiveness, friendly approach, and ability to make clients feel supported every step of the way. She is also currently studying a Bachelor of Business, furthering her professional knowledge and expertise.

Lisa Perry

Administration Assistant

Lisa is a valued member of the team, providing dedicated administrative support with particular expertise in Services Australia/Centrelink processes. Her attention to detail and patient approach help ensure everything is handled accurately and efficiently, giving clients confidence and peace of mind as they navigate their aged care journey.

Hannah Connop

Client Care Advocate

Hannah brings a thoughtful and attentive approach to every client interaction. She listens carefully, answers questions clearly, and helps families navigate the aged care process with confidence. Clients appreciate her supportive guidance, practical advice, and warm presence, which consistently make their experience more manageable.

Sophie Venables

Receptionist

Sophie is the friendly, welcoming first point of contact for clients at Sage Care Advice. She ensures every interaction feels approachable and reassuring, helping clients feel understood and supported from the outset. With her cheerful manner and genuine care, Sophie creates a positive experience for everyone who reaches out.

Rae Hill

Executive Assistant

Rae ensures the Sage Care Advice team runs smoothly with reliability and professionalism. She brings a calm, steady presence to the office and a friendly, approachable manner that makes colleagues and clients feel comfortable. Her practical approach and quiet confidence help everything flow seamlessly behind the scenes, creating a positive experience for everyone who interacts with the team.

What Our Clients Say

Just like our name ‘Sage’, we are ‘profoundly wise’ and have a genuine desire to provide you and your loved ones with the best solutions. Here is some feedback from some of our clients.

Shona

Your advice, actions and intervention made for a less mystifying and exhausting process. We are all truly grateful for your consideration and care, the service offered is enormously beneficial.

Caroline

The Sage team were all very receptive to our questions, were flexible and responsive and they all really care about getting the best outcome for their clients.

Bentleigh VIC